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Your newly installed broadband equipment is waiting to be automatically configured

alant664
Level 2
I have just recived my modem and plugged in correctly, however I still can't connect to the Internet and the message 'Your newly installed broadband equipment is waiting to be automatically configured' is still appearing, I have recived the email saying my connection has been activated yesterday.

How can I fix this issue please?
1 REPLY 1
BasilDV
Moderator

Hi @alant664 

 

Welcome to the Community!

We were able to locate your account using your community details and it shows that your router is now online.

If you still further assistance, please let us know.

 

BasilDV