faulty modem

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Level 1a

Hi,

 

I spoke to a customer service rep on Saturday morning and he advised that he will send me a replacement FTTB modem via Startrack but I haven't received a tracking number for the parcel yet.

 

Could a moderator please check this out for me please?

 

Thank you

1 REPLY 1
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter