firm ware update

[sammy007]

Good Morning Team,

Can I confirm I have have the latest firmware, if not how do i obtain the firmware for the HUAWEI Modem HG659 

The modem is currently at the following:

Product type:  HG659

Device ID:  00E0FC-J3N8W17A16916100

Hardware version:   VER.B

Software version:  V100R001C216B112

[Riezl]

Hi @sammy007 ,please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help with your concern.

To send a PM, please refer to this link: How do I private message (PM) in the community