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firmware update for HG659

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Level 1a
HG659
Device ID:
00E0FC-J3N8W17A16922552
Hardware version:
VER.B
Software version:
V100R001C216B113
 
Hi, I'm looking for an update for my HG659 router, can you confirm procedure to obtain?
3 REPLIES 3
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Moderator

Hi @jordisond,

 

Welcome to TPG Community!

 

Please PM us your customer ID, username and address so we can take a look at your account and check if the modem's firmware can be upgraded.

 

To send a PM, please refer to this link: How do I private message (PM) in the community - TPG Community

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Moderator

Hi @jordisond, thank you for providing the account details via PM.

 

We have already requested a firmware upgrade and we will let you know once we receive a feedback.

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Moderator

Hi @jordisond, as per checking, your modem has the latest firmware.

 

Let us know if we can be of any assistance. Thank you.