firmware update for HG659

[jordisond]

HG659

Device ID:

00E0FC-J3N8W17A16922552

Hardware version:

VER.B

Software version:

V100R001C216B113

Hi, I'm looking for an update for my HG659 router, can you confirm procedure to obtain?

[Anonymous]

Hi @jordisond,

Welcome to TPG Community!

Please PM us your customer ID, username and address so we can take a look at your account and check if the modem's firmware can be upgraded.

To send a PM, please refer to this link: How do I private message (PM) in the community - TPG Community

[Anonymous]

Hi @jordisond, thank you for providing the account details via PM.

We have already requested a firmware upgrade and we will let you know once we receive a feedback.

[Anonymous]

Hi @jordisond, as per checking, your modem has the latest firmware.

Let us know if we can be of any assistance. Thank you.