Get online support
i just reset my modem and noticed its running an older version of the firmware
0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n
Archer VR1600v v1 00000000
can i request a firmware update
Hi @nicholasv79 , please be advised that your modem has the latest firmware. If you are having issues with the service, feel free to PM us your account details so we can take a look at your account.
Please also include a brief description of your concern.
To send a PM, please refer to this link: How do I private message (PM) in the community