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how to find encription method

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Level 1a

I am trying to install a reolink security camera and it won't connect to the modem VR16oo. I have done all the suggestions including turn off firewall, mac etc but the only one left is to check the encription method. as the camera can not work with all of them.

1 REPLY 1
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Moderator

Hi @donradford,

 

Welcome to TPG Community!

 

Your security camera might be asking for the type of security method of your WiFi connection.

 

By default, the modem/router is set to have a 'WEP/WPA PSK' encryption. You may access the modem interface to confirm this.

 

You may use this link as a guide on where to find the Wireless settings on your modem.

 

If it's still not working, you may contact the manufacturer of the security camera for further support.

 

Regards,

BasilDV