Hi @Als1, we have tried to locate the TPG account using the details you have provided via PM, but we were unable to find a match.
Please PM us the home phone number or mobile number linked to the account instead.
Hi @Als1, thanks for your PM. We'd be more than happy to assist you with this matter, but in order for us to do so, we need you to provide the account details for us to pull up the account.
If you are not aware of your TPG customer ID or username, please provide us your mobile number or home phone number that's linked to your account.