missing equipment

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Level 1a

I did not Recieive NCD. The installation is today.

2 REPLIES 2
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Moderator

Hi @iamoli 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

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Moderator

Hi @iamoli 

 

Your NBN-FTTC 50/20 install is progressing.

Our notes show an NBN tech is schedule to come to your premises today. 

 

If you do not have an NCD onsite, NBN will provide you one.

 

You may check the setup guide that we've created for NBN-FTTC here.

https://community.tpg.com.au/t5/Broadband-Internet/NBN-Fibre-to-the-Curb-FTTC-Setup-Guide/m-p/7856#M...

 

Thanks,