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modem starting to drop out

whitepa
Level 3

I am currently using a HUAWEI modem I got when I first got the NBN, I have recently been having issues with it just stopping and having no internet or phone line at all until I turn it off, replug everything back in and hope for the best,

How do I go about getting a newer modem, unable to purchase modems from stores as the modem I am using is part of a phone/ internet bundle.

 

thanks in advence