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modern status: unsuccessful delivery from Startrack

Level 1

Hi All,


I was tracking my modern delivery status today and said is unsuccessful delivered on their website and is now held on the delivery centre. I am not sure why is that? Maybe is because I live in the apartment and they cannot access to it. I am not sure what is going to happen with my parcel next. Will they leave it in the local post office instead?

Has anyone had a similar situation before?






Hi @yiyehuang94,


Welcome to TPG Community!


We have located an account using your community details and we can see that the courier attempted to deliver the modem, but no one is available to receive it. Nonetheless, you can pick it up at CASTLE HILL POST SHOP CASTLE HILL NSW.


Let us know if we can be of further assistance. Thank you.