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my account coming up as inactive

rheseltine
Level 2

my account is coming up as inactive. Ive just transferred my email address to your new message service. Can you help im not getting mail on my iphone only my laptop.

1 REPLY 1
BasilDV
Moderator

Hi @rheseltine 

 

Are you not getting on both of your iPhone and Laptop?

Are you using an email client or the web mail?

 

BasilDV