no voip with new modem

[tonymil]

hi yous sent me a new modem and now i cant use my fone theres no voip settings its a vx420-g2h

[Anonymous]

Hi @tonymil,

Send us a PM with your details (Customer ID/Username together with the address on file) and we will raise this to our Team to activate the VoIP using the new modem/router.

How to send a PM? https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093.