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old mobile phone auto connected, new phone requires authentication code, what is this?

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new mobile phone rtequires authentation code to  connect to wi-fi, what is this?

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Moderator

Hi @augerwood ,

 

It is normal for the new device(s) to ask for wireless authentication/Wi-Fi password. We did an article that you may find helpful. This will guide you on how to check get the Wi-Fi password.

Forgotten Your Wi-Fi Password?

 

Let me know how it will go.

 

Cheers!