TPG Community

Get online support

old mobile phone auto connected, new phone requires authentication code, what is this?

Level 1c

new mobile phone rtequires authentation code to  connect to wi-fi, what is this?

1 REPLY 1
Highlighted
Moderator

Hi @augerwood ,

 

It is normal for the new device(s) to ask for wireless authentication/Wi-Fi password. We did an article that you may find helpful. This will guide you on how to check get the Wi-Fi password.

Forgotten Your Wi-Fi Password?

 

Let me know how it will go.

 

Cheers!