router

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Level 1

I have had NBN installed for 2 days.  I originally ordered the 50Mbps plan and had that install and had a modem provided by TPG at the time of installation.  Only yesterday changed my plan to a 100Mbps plan.  Will the modem that I received from TPG when I signed up to the 50Mbps plan, work ok with a 100Mbps plan, or do I now need to upgrade my modem.  

 

David Barnes

1 REPLY 1
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Moderator

Hi @stretch0259 ,

 

Welcome to the community!

 

Yes, our supplied modem/router should be able to maximize the speed of your new NBN plan.

 

Note: Actual throughput speeds may be slower and could vary due to many factors including type/source of content being downloaded, hardware and software configuration, the number of users simultaneously using the network and performance of interconnecting infrastructure not operated by TPG. Devices connected by Wi-Fi may experience slower speeds than those connected by Ethernet cable.

 

Let us know should you require further assistance.

 

Cheers!