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unable to get mobile phone to connect to wifi

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Level 1c

after entering password, phone reads authentification error.

1 REPLY 1
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Moderator

Hi @augerwood, we recommend having a read of this community article which can help you with this query.

 

Wi-Fi troubleshooting steps - No Internet/Connection

 

https://community.tpg.com.au/t5/Featured-Articles/Wi-Fi-troubleshooting-steps-No-Internet-Connection...

 

Should you need further assistance, please let us know. Thank you.