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why cant I upgrade my own firmware?

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why the lock down on upgrading my firmware?

cheers

Christopher

1 REPLY 1
Moderator

Hi cjnsmithoz

 

Welcome to the Community! 

 

For security reasons, the modem we supply is encrypted. Shoould you wish to do a firmware upgrade, we can certainly request that to our Technical team. 

 

Kindly provide us with the following information:

 

Serial number: 
Product class: 
OUI: 
Manufacturer: 
Hardware version: 
Software version: 

 

We'll wait for your kind response. 

 

 

Cheers!