6781819 - No Internet / Data

[MCSHUSTON]

Hello,
Today the NBN black box was installed, modem has been connected, all lights are on and stable. I do not have internet access and the app has a Red Cross by data.

Can you confirm if installation by TPG has been completed? If so, how do I actually get online?

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

Regards,
Peter