FTTC NCD - not connecting - flashing blue lights

[hinesite360]

Hi,

I have received my new modern and NBN NDC device. I have had it connected to my phone outlet for 5 days now. It is flashing blue lights all the time. Can you please raise a fault with NBC Co and get technician to fix the fault immediately. 

Look forward to prompt repsonse.

Cheers

Chris

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

Regards,
Peter