Activation

Princessofpain
Level 2
My modem is plugged in but still isn't activated
1 REPLY 1
Shane
Moderator

Hey, Princessofpain.

Welcome to the community!

We'd love to help check the status of the service, to better understand the situation send us a Private Message with your account details (Username/Customer ID together with the address on file) also include the picture of the current light status of the modem.

How do I private message (PM) in the community

Regards,

 

 

My modem is plugged in but still isn't activated