Activation

[zhenliu108]

Hi Tpg,

I got the text about a day again saying it is awaiting activation and I have modem setup but the internet light is still not lighting up.

Is the activation awaiting something on tog end or is it something on my end?

My username is xxxxx

[Shane]

Hey @zhenliu108 ,

Thanks for bringing this to our attention, I just ran an initial test to the service it shows it has been activated and connected. Let us know should you require further assistance.

Cheers!

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@zhenliu108 wrote:
Hi Tpg,

I got the text about a day again saying it is awaiting activation and I have modem setup but the internet light is still not lighting up.

Is the activation awaiting something on tog end or is it something on my end?

My username is xxxxx

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