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Am i affected by the HFC box delay?

Level 2

I signed up to TPG NBN HFC a week ago and my installation status says "ïnstallation in progress".

My unit is service class 24. There is no NBN connection box in my unit. There are ethernet ports in every room in the unit.


Am i affected by the national shortage in connection boxes? If so, i will sign up to a wireless broadband company while i'm waiting for my NBN to be connected.


Hi @gavinchiyo22 


Thanks for raising this with us.

We'd like to check your account if it's affected by the NBN NTD box shortage.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.


How do I private message (PM) in the community