Appointment Reschedule

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Level 1b
Hi,
I recently received my NBN modem but there was no NCD included. My NBN was due to be set up tomorrow but I had to reschedule the technician. How do I get an NCD and set the NBN up myself? Or do I have to wait until I get a rescheduled appointment from NBN. If so what is the estimated timeframes.
Thanks in advance.
1 REPLY 1
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter