TPG Community

Get online support

Asked three times for fix online - also received no callbacks as promised

rap1968
Level 2
NBN installed but problems with dropouts make it useless. Promised replacement NBN modem but still waiting. Asked about status of delivery but no record on the file. Asked 3 times and wasted hours online (mobile plan) to get a resolution but they cannot understand me. Asked for callback and nothing. Worst experience I've ever had.