I have received both the modem and nbn package last week, but i wanted to set it up maybe next week, since I already have enough data source through my mobile data. In this case, does my billing cycle effectively start when I set it up and effectively start using the service or when I have been delivered the parcel by StarTrack? I have already been charged for the first month in advance, so I'd like to know when my second bill would be due.
Thanks in advance
Welcome to the community,
Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, and I'll arrange for someone from our billing team to contact you back.