Cannot connect internet

[buidathao2798]

I use Tp Link modem ( AC750 Wireless Dual Band Gigabir ADSL2 + Modem Router; Model: Archer D2)

However, after many time tries, I still cannot connect the Internet.
When I plug in my modem, the light of UNI-D1 is orange, I waited a long time for it to activate but it still doesn't work

Can you please help me?

[BasilDV]

Hi @buidathao2798

Welcome to the Community!

Did you receive a confirmation that the service is already installed and active?

May we know the type of NBN service you have? Is it the BYO NBN plan or NBN bundled with VoIP plan?

What modem configuration have you tried?

Shoot me a PM with your TPG username or customer ID number to check on it further.

BasilDV