Connecting to mail

Level 2

Problems attempting to open mail . . . Can you please explain why I keep getting this message (below)? It is a real nuisance. My internet connection and speed is good and everything else is great it's just this mail and it drives me crazy. . . . Database Connection Failed

Atmail could not communicate to the database resulting in an error. To continue please check the following:

  • Database username and password are correct
  • Hostname is authorized to connect to the database server
  • The software has been installed correctly and the database schema created
  • Validate your database connection details in the file config/dbconfig.ini

The error message returned from the server includes:

SQLSTATE[42000] [1203] User atmail already has more than 'max_user_connections' active connections


Once the database connection details have been resolved, reload your browser to continue with the session.