NBN

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Level 1c
TPG is not supporting the customer 18 days i am following up to fix the problem still not getting service. Still not active my service. While doing chat and call they told me 24-48 hrs your it almost 7 days no service so where is consumer right. In this pandemic period government say work from home. Due to the careless of internet service provider we are unable to work. So suggest me, TPG is very very very worst internet service provider in Australia. I am gone a register case file at court for TPG. Due to the careless i loose my job..
1 REPLY 1
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Moderator

Hi Praedstreet,

 

My apologies if you are not able to reach our support people.

My records shows that the delay is based on NBN installation, We are still waiting for NBN outcome, I believe you have been notified about the situation.

We will update you as soon as we are notified by NBN