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Connection - still not connected after over a week

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Level 1
We have been patiently waiting for connection it’s been over a week and our kids are supposed to be doing online learning and can not. I called Monday and was informed it would be 24/48 hours. 48 hours later it is still not connected! I tried to call and it seems you can no longer call tpg and they tell you to go online so here I am trying to find out when we will get connected so my kids can learn
1 REPLY 1
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Moderator

@Moorefamily01 

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so i can look at your service\.

kind regards