Crap nbn

Philippa
Level 2
So upset!!! What a joke.
TPG technician comes out, there’s no NBN connection they’ll have to come out. Nbn come out, internet still not working. Tried to ring tpg where busy call us back some other time.
I’ve been without internet for 2 weeks, what a joke!!!
I was a happy tpg customer before, now so unhappy ☹️
1 REPLY 1
Erika
Moderator

Hi @Philippa

 

I'm sorry to hear that there's been some issues getting your connection up and running.

 

I've just ran some tests and the results shows that your modem is connected to our network for a day already. 

 

Please retest your connection and let us know should you need further assistance. 

 

Regards,