Delivery unsuccessful

[triptinandu]

I recieved a text regarding unsuccessful delivery of modem, how should I proceed?

[KarlB]

Hi @triptinandu 

Welcome to the community,

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

Regards,

Karl

[KarlB]

Hi @triptinandu 

Thanks for your PM. I have asked for our Modem Team to investigate and contact you with an update ASAP.

Regards,

Karl