Hi @serayajharris94
Welcome to the Community!
We were able to locate your account using your community details and checked your address location.
The NBN Co tagged your location under the service class 34, which means that the NBN NCD box is already installed. If you are not able to locate the NBN NCD box, then this will be reported to our NBN service delivery team.
A case manager will be in touch with you within the day to further discuss the case.
BasilDV
