Downstream button is flashing on NBN box

[mishkay]

Help please. I have no internet and I’m working from home. I can’t call ANYONE at TPG... its very stressful

[JayeshP9]

Welcome to TPG Community,

You can private message to me your customer ID, username, service address or mobile number so i can check status here.

regards

JayeshP9

[mishkay]

How do I private message you?

[JayeshP9]

Hi mishkay,

Currently there is one unplanned incident in your area and nbn is currently working over it. Around Randwick area currently more than 100 customer are affected. Incidednt# INC000013406646

nbn is experiencing an unplanned network outage impacting customers. nbn has begun activities to restore the network and will provide an update shortly.

regards

JayeshP9