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UniD1 port is in amber, No NBN internet

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krishnacsr
Level 2

Hi team,

I received an email that NBN has been activated. I followed the instructions to setup the NBN at home. However, I'm unable to connect to internet after switching on the NDB docking station and Modem. I have attached showing whats on and whats off. Please advise.

1 ACCEPTED SOLUTION

Accepted Solutions
BryanR
Moderator

Hi@krishnacsr

Could you please send me a PM (private message) with your CID (customer identification number) or UN (Username) or your mobile phone number.

 

Or If handle is username I should be able to find you.

 

So I can check this service for you.

 

To learn how to send a private message, click here.  

Thanks

Bryan

View solution in original post

2 REPLIES 2
BryanR
Moderator

Hi@krishnacsr

Could you please send me a PM (private message) with your CID (customer identification number) or UN (Username) or your mobile phone number.

 

Or If handle is username I should be able to find you.

 

So I can check this service for you.

 

To learn how to send a private message, click here.  

Thanks

Bryan

View solution in original post

krishnacsr
Level 2

Thank you very much Bryant. The solution works !! cheers