UniD1 port is in amber, No NBN internet

[krishnacsr]

Hi team,

I received an email that NBN has been activated. I followed the instructions to setup the NBN at home. However, I'm unable to connect to internet after switching on the NDB docking station and Modem. I have attached showing whats on and whats off. Please advise.

[BryanR · Accepted solution]

Hi@krishnacsr

Could you please send me a PM (private message) with your CID (customer identification number) or UN (Username) or your mobile phone number.

Or If handle is username I should be able to find you.

So I can check this service for you.

To learn how to send a private message, click here.  

Thanks

Bryan

[krishnacsr]

Thank you very much Bryant. The solution works !! cheers