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Dropping out every 8-10 minutes

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Level 2

Can you get a technical person to look into my connection as it constantly dropping out on the modem for the last week. 

1 REPLY 1
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Moderator

Hi @Rave08,

 

What troubleshooting you have done so far? We did an article that you may find helpful, this will guide you a basic troubleshooting to fix this issue.

See link below.

Troubleshooting no internet connection 

 

In the event that the issue still persist, please send me your account details (Username/Customer ID together with the address on file).

 

How do I private message (PM) in the community 

 

Regards,

 


@Rave08 wrote:

Can you get a technical person to look into my connection as it constantly dropping out on the modem for the last week.