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FTC nbn router is not working

Level 2

my FTC nbn router is not working , the link symbol is red and I have tried all the suggestions in the manual . There are no nbn issues in my area 


Hi @Thebeast1953


For customers experiencing any issues with their NBN service, we recommend the best thing to do first is check if there's an outage on the NBN network


We have created this article that can guide you on How to Check for NBN Network Outage


If there are no known outages in your area, customers can proceed with the troubleshooting steps indicated on this link :


Feel free to search Community for help with your issue, or contact us and we'd be glad to assist you.

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