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Hi
I applied for moving home while changing ADSL plan to NBN.
TPG informed me my new adress has FTTN service available and sent me a new modem.
I got a message from TPG that NBN installatiopn is completed and all I need to do is connet the modem to phone line socket.
However, I only find a coaxial socket instead of phone line socket in my new home.
Can I use coaxial socket to connect to NBN in my new adress?
or Do I have to install new phone line socket to connect to TPG NBN service?
Hi there
Welcome to the community,
Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you
Kind regards
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