I signed up with TPG in March. It took you 2 weeks to send my modem. Once I received my modem I was told I would have to wait until 16/04 for a technician to attend to complete the installation process. Yesterday no one came to my home to do so. I am now locked in to an 18 month contract and paying for a service that I am yet to recieve. This is not acceptable. Can you please advise when a technician will be attending so that my children can begin their learning from home?
Hello from TPG,
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My TPG app for IOS and Android - https://www.tpg.com.au/download