Pretty disappointed when I check my fault status on my mobile phone app to see fault 10505874 "resolved " when it has not, so I submitted a new fault log. Fault number 10516518. We have 2 adult children at university doing online study who need internet asap. We have Nbn fttc bundle. It's been 5days now without internet. 2 technicians at two different days came out to say the same thing that the fault was in the fibre and just left.
