Haven't received NCD

[trentmcintyre29]

Hello,
I have been sent the modem but not the NCD 

I have received this text message from TPG

" TPG Important Reminder: Your NBN service is awaiting activation. You're required to connect your NBN modem. For instructions, visit link.tpg.com.au/EDKjOZ "

How can I activate with half the equipment?

Thanks

[BryanR]

Hi@trentmcintyre29,

Let me look into this for you.

Regards

Bryan

[BryanR]

Hi@trentmcintyre29,

Have escalated this for you.

You should receive a callback or SMS confirmation in the next few hours.

Regards

Bryan

[trentmcintyre29]

Hello,

I haven't received a SMS or call yet but I'll continue to wait.

Thanks
Trent