Home phone

Level 1a

My home number has gone dead today. There is no dial tone. If I ring the number  from my mobile you get the ringing tone on the mobile but the home phone is silent. I have done all the suggested checks: reboot modems, connections checked, new phone plugged in. Tried ringing in to TPG but there is a queue a mile long and I don't have enough credit on my mobile to cover that.

2 REPLIES 2
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

Moderator

Hi

 

Great to hear you got the issue resolved with the Helpdesk.

 

Regards,

Peter