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How can I delay the installment of my new NBN service?

annabelbindon
Level 2

I have just ordered a plan for a new NBN service as I am moving houses. However, I don't move for 2 weeks and donn'twant to start paying until I move in. How can I delay when a technician comes and installs the service? 

 

Thanks

1 REPLY 1
Angeli
Moderator

Hi @annabelbindon,

 

Welcome to TPG Community! 

 

Let us check the status of your service relocation then we can confirm if we can have it rescheduled. Send us a private message with your TPG customer ID or username. 


How do I private message (PM) in the community
 

Regards, 

Angeli