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How do I return extra modem

oswi50
Level 2

Even after telling TPG that I do NOT require a NBN modem as I already have one they sent me one anyway.

This extra modem is useless to me & I don't want to throw it away.

It hasn't even been unpacked from the StarTrack mailer.

So how can I return it to TPG?

1 REPLY 1
peter_k
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter