TPG Community

Get online support

How long does installation take to become active?

Magnatolia
Level 2

Hi all,

 

Quick question. We have our FTTB NBN installation scheduled for mid next month. What's the timeframe from installation to active internet? We both work from home so would be good to know if it will be the same day.

 

Thanks!

1 REPLY 1
Shane
Moderator

 

Hey @Magnatolia,

Installation of NBN service generally takes less than 10 business days but can take longer in some cases, depending on the demand of NBN services in your area and the availability of the NBN technician to perform the installation.

 

You may track the service installation here: https://www.tpg.com.au/support/trackmyorder

Let us know should you require further assistance.

 

Regards,

 

 

Hi all,

 

Quick question. We have our FTTB NBN installation scheduled for mid next month. What's the timeframe from installation to active internet? We both work from home so would be good to know if it will be the same day.

 

Thanks!