How long does it take to see boosted speeds after Plan Upgrade

[Djking88]

Upgraded my plan from 50 to 100 got the completed email and confirmation this morning
Restarted my modem but still only seeing speeds of 45-50mbps
How long before the speed changes

Cheers

[Shane]

Hi @Djking88,

You may reboot the modem/router for 3mins and perform a speed test. This should do the trick. Let us know how it will go.

Regards,

Upgraded my plan from 50 to 100 got the completed email and confirmation this morning
Restarted my modem but still only seeing speeds of 45-50mbps
How long before the speed changes

Cheers

[Djking88]

I have done that and the max speed I got was 52mbps
I believe it should be much higher than that
Cheers

[Shane]

Hi @Djking88,

Expect a call from our Technical Team tomorrow between 1-2PM AEDST to proceed with further investigation of the speed we are getting with the service.

Let us know how it will go.

Regards,

I have done that and the max speed I got was 52mbps
I believe it should be much higher than that
Cheers

[Djking88]

No one called.......