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How long it takes connect NBN?

jameskwon1370
Level 2
Hi TPG team.

I installed NBN modem I called service team I did already but during 4hours NBN still not connect.
How long it takes?

Thank you


UserID : jameskwon1370
Address : 11/15 Oaks Ave Dee Why 2099 NSW
1 REPLY 1
Shane
Moderator

Hi jameskwon1370,

I would like to confirm if you have received the NBN NCD Box. If so we will have our Technical Team to contact you to perform a troubleshooting to activate the service.

Please confirm your best contact number and preferred time tomorrow.

Regards,

 

 

Hi TPG team. 

I installed NBN modem I called service team I did already but during 4hours NBN still not connect. 
How long it takes? 

Thank you 


UserID : jameskwon1370 
Address : 11/15 Oaks Ave Dee Why 2099 NSW