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Welcome to TPG Community!
If you are going to transfer your service with us and would like to port the number, it will be processed by our Sales team once you've ordered it with them.
If you order the service via online order, there will be a section that will ask if you are going to transfer your number to us. Porting your phone number, usually takes 1 to 5 working days.
Should you require further assistance, please let us know.