I didn’t get an NCD in my package?

[KPhilliis1]

I only got the modem. I was previously on ADSL with TPG and only have the huawei modem

[RajenS]

HI @KPhilliis1 

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.