Installation Still Not Connected

[jcrane1]

Hi, 

I am still waiting on TPG to connect my internet. I received an email on Monday saying it is in progress and will be connected within 2 days, however it is still not connected (my moderm and nbn black box are all plugged in). I have been on hold with TPG for over an hour now. Can someone on here please help me get my internet connected asap as I need it for essential work.

Thanks, 

Jacinta.

[KarlB]

Hi @jcrane1 

Your order is still not complete. I have asked our provisioning Team to investigate and contact you back with an update.

Regards,

Karl